Legal
Refunds & cancel
Effective / Last updated: October 28, 2026
How Join subscriptions and the Founder offer work when you leave. Contact: support@mapfaith.com.
Cancel anytime (per location)
- Each listed address is its own plan. Canceling one location does not cancel your whole account.
- After cancel: that location becomes inactive and leaves the public map. Saved fields stay so you can reactivate later.
- Personal browsing (same login) still works.
- Self-serve Stripe Customer Portal is coming; until it is live, email support@mapfaith.com (or use in-dashboard Cancel when shown) and we will stop renewal for that location.
What cancel does not do by itself
- Cancel stops future charges for that location’s subscription. It is not an automatic refund of time already paid on the current period unless we say otherwise in writing.
Refunds
- Subscriptions (weekly / monthly / yearly): Refunds are handled case-by-case. Email support@mapfaith.com with the account email and location. Aaron/Friday decide goodwill refunds.
- Founder Lifetime ($49.99 one-time): No recurring charge. Refunds are manual ops via support@ → Friday/Aaron; seats are not automatically reopened.
- Chargebacks: contact us first so we can help faster than a bank dispute.
Reactivate
- Inactive locations can be reactivated by starting Join again for that location (saved fields may prefill). A new or resumed plan applies per the Join page.
Contact
support@mapfaith.com
Map Faith is operated as part of Mara Media.